FAQs | Aiden Fabrics

Call Us:843.216.0008 Mount Pleasant|803. 333.9090 Columbia

Located in Mount Pleasant, SC & Columbia, SC

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FAQs

Common Questions

Information About Our Store, Hours & Policies

Below is a list of our commonly asked questions about our store and our products. Please click on the question link for the answer. If there are specific questions that you do not see listed here, please contact us.

General Questions

1. Where are you located?

We have two location in South Carolina to serve you:

MOUNT PLEASANT

1136 Hungryneck Blvd, Ste F, Mount Pleasant SC

COLUMBIA

1000 Fontaine Rd, Columbia, SC 29223

Call us: 843-216-0008 in Mount Pleasant or 803-333-9090 in Columbia. You can reach us on the web by emailing contact@aidenfabrics.com. Or you can submit a request for contact on our site and we will be in touch with you as soon as possible.

In Mount Pleasant, we are open M- F 9:30 – 5:30 and Saturday 9:30 – 4:00.

In Columbia, we are open M- F 9:30 – 5:30 and Saturday 9:30 – 3:00.

Closed Sundays and major holidays:
New Year’s Day, Memorial Day, July 4, Labor Day, Thanksgiving, Christmas Eve, Christmas Day, New Year’s Eve.


Products & Services

1. Do you have bolts or books of fabrics?

We have over 2,000 bolts of both indoor and outdoor fabrics in our showroom in Mount Pleasant and over 1,000 in Columbia. We have a large design center with hundreds of special order fabric books in both locations.

We offer indoor and outdoor fabrics for furniture, curtains, bedding, etc…we do not offer apparel fabrics.

One quarter yard minimum purchase. No maximum.

Yes, we will gladly cut you swatches, free of charge.

Furniture, rugs, art, decor, lighting and accessories.

We have several designers on staff. Any of them can schedule a time to meet with you in our store or at your home. Hourly rates vary by designer.  Learn more about our Design Services or request a consultation.

Yes; we provide complimentary in-home measurements for any products you purchase and additional design consultations and services can be arrange for an hourly fee.

Transactions & Returns

1. Do you offer designer or trade discounts?

Yes! We have a great designer discount program. Please email: contact@aidenfabrics.com or to learn more and sign-up online, visit our For Designers page.

We will gladly match local retail pricing and online pricing, with manager approval.

We do at the manager’s discretion, but more than likely, yes.

We do not accept returns on cut fabric or custom orders. We will be glad to allow you to check-out fabric rolls or books before you make a purchase.

We offer gift certificates. Please inquire with the store manager.

Custom Fabrication & Special Orders

1. Does Aiden Fabrics offer upholstery service?

We offer custom cushion work, decorative throw pillows, custom drapery and window treatments upholstered beds and many other soft treatments. We have temporarily suspended re-upholstery of sofas and chairs – we can refer you to quality upholsterers for these services.

Window treatments, upholstered beds, cushions, pillow covers and many other soft treatments.

We can special order lighting, rugs, accessories, art, furniture and much more.

Normal fabrication time is 4-6 weeks. Some may be sooner or longer, depending on your project, the season and demand.

Our goal is your 100% satisfaction. If you are not satisfied, we will make every effort to find a resolution. We will make it right.

We will arrange for a professional installer to deliver and install your fabrication work.
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